Privacy Policy

Introduction
1. Adjunct (Pty) Ltd ("Adjunct," "we," "us," and "our") provides AI-powered solutions designed to assist legal professionals and other users. This Privacy Policy outlines how we collect, use, protect, and share your personal information ("Personal Information") when you use our services ("Services") or visit our website ("Website"). This policy is in compliance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").
Summary of the Policy
1. Personal Information We Collect: We collect personal information during account registration, interactions with our Website or Services, and engagement with our products.
2. Purposes for Collecting Personal Information: Information is collected to provide, maintain, and improve our Services, comply with legal obligations, and communicate with you.
3. Sharing Personal Information: Information may be shared with trusted service providers to deliver our Services or comply with legal requirements.
4. Your Privacy Rights: You have the right to access, amend, or request the deletion of your Personal Information as stipulated under POPIA.
5. Cross-Border Data Transfers: Data may be transferred and stored outside South Africa with adequate protection through contracts and other measures.
Personal Information We Collect
1. Directly from You
  1. When you create an account or contact us, we collect details such as your name, email address, and other necessary information for the provision of our Services.
2. Automatically
  1. Technical data such as your IP address, browser type, and activity on our Website are collected using cookies and similar technologies.
3. Third Parties
  1. We may receive information from third-party service providers or partners, which can include publicly available information or data you consent to share through third-party platforms.
How We Use Personal Information
1. Provision of Services
  1. To provide, operate, and improve our Services.
2. Communication
  1. To communicate with you regarding your account and our Services.
3. Payment Processing
  1. To process payments, if applicable.
4. Legal Compliance
  1. To comply with legal and regulatory requirements as outlined under POPIA.
5. Protection of Interests
  1. To protect our rights, security, and interests, including fraud detection and risk management.
Sharing Personal Information
1. Service Providers
  1. We may share your Personal Information with trusted service providers to support the functionality of our Services.
2. Business Transfers
  1. In the event of a sale, merger, or similar transaction, your information may be transferred as part of the transaction.
3. Legal Compliance
  1. To comply with legal obligations, subpoenas, or government requests under South African law.
Cross-Border Transfers
1. General
  1. Your Personal Information may be stored or processed outside of South Africa. Such transfers will comply with POPIA, implementing necessary safeguards such as binding corporate rules or data processing agreements.
Security of Personal Information
1. Security Measures
  1. We implement reasonable security measures to safeguard your Personal Information from loss, misuse, unauthorized access, and alteration.
2. No Absolute Security
  1. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
Your Rights Under POPIA
1. Access
  1. You may request access to the Personal Information we hold about you.
2. Correction
  1. You may request corrections to any inaccurate or outdated Personal Information.
3. Deletion
  1. You may request that we delete your Personal Information in certain circumstances.
4. Objection
  1. You may object to the processing of your Personal Information for specific purposes, including direct marketing.
Data Retention and Deletion
1. Retention Period
  1. We retain Personal Information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
2. Deletion Request
  1. Upon request, we will delete your data, except where retention is required to comply with legal obligations or resolve disputes.
Changes to This Privacy Policy
1. We may update this Privacy Policy periodically. Changes will be posted on our Website, and significant updates will be communicated to you directly. Continued use of our Services after any updates constitutes your agreement to the updated policy.
Definitions
1. “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity where “control,” for the purposes of this definition means direct or indirect ownership or control of more than 50% of the voting interests in the subject entity.
2. “Confidential Information” means all information that is identified as confidential at the time of disclosure by the Disclosing Party or reasonably should be known by the Receiving Party to be confidential or proprietary due to the nature of the information disclosed and the circumstances surrounding the disclosure. Content specific to You and Customer Data are Confidential Information.
3. "Customer Data" means any data, documents, or other information provided by you for use in the Adjunct Platform, including information you upload into our systems.
4. "Input" means any data, content, or information that you submit to the Adjunct Platform for processing or storage.
5. "Output" means the result, data, or content generated by the Adjunct Platform based on your Input.
6. "Personal Information" refers to any information related to an identifiable individual, including but not limited to names, email addresses, IP addresses, and other data defined as personal information under POPIA.
7. "POPIA" refers to the Protection of Personal Information Act, 4 of 2013, a South African law designed to protect individuals' personal information and regulate how such information is collected, stored, and processed.
8. "Service" or "Services" means the services provided by Adjunct, including the AI-powered solutions, tools, and features accessible through the Adjunct Platform.
9. "Third-Party Service Providers" means entities or individuals who provide services to Adjunct in connection with the operation and improvement of our Services, including cloud providers, payment processors, and other subcontractors.
10. “Usage Data” means information reflecting the access, interaction, or use of the Adjunct Platform by or on behalf of Customer including frequency, duration, volume, features, functions, visit, session, click through or click stream data, and statistical or other analysis, information, or data based on, or derivative works of, the forgoing. Other than as strictly required for billing purposes, Usage Data does not include Content, Customer Data, Customer Confidential Information, or any information that identifies or reasonably would permit identification of any Content, Customer Data, or Customer Confidential Information.
11. “You” or “Your” means either (1) in the case of an individual, the person contracting for the use of the Adjunct Platform; or (2) in the case of a legal entity, the organisation contracting for the use of the Adjunct Platform.
12. “Company”, “Adjunct” or “Us” means Adjunct South Africa.